Return Policy Return Policy

We’re bummed if you're not 100% satisfied with the items you received, and we have made the returns so easy for you!

Items shipped from can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.

( The order shipment date and order notification are provided to you by email)

How can we ship the defective item to D-FantiX  for return?

 Please contact for the details.

Return Conditions

Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.


Refunds will be processed within 7 business days after we receive your returned package.


Replacement depends on the part of item defective. Picture of defective products are best provided. In some case when customer can be allowed partial refund if shipping fee cost are higher. Partial replacement could be sent for certain specific item only according to warehouse replacement item stock. In any case, orders that do not have spare replacement in local warehouse, full replacement can be negotiate and issued.

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